Product questions & technical support
Tell us which tool you were using, what you expected to happen and what happened instead. If relevant, include a public video URL, the approximate time of the issue, your browser and the exact error message.
Screenshots can help, but remove private information first. Never send passwords, Google verification codes, API keys or session cookies. Please do not attach video files or sensitive transcript content.
- Suggested email subject: Product support — followed by the tool name.
- For suggestions, describe the task you are trying to complete and how a change would help.
Privacy & account requests
For questions about your information, access to your data, account deletion or removal of stored records, email us from the address associated with your YTAIKit account when possible. Describe the account or records involved and the action you are requesting. We may need additional information to verify that the request concerns your account.
Removing an item from Recent or your library hides it from the interface; it does not itself erase the underlying database record. Use email to request further data removal.
- Suggested email subject: Privacy request.
Copyright & legal concerns
If you believe material accessible through YTAIKit infringes your copyright, identify the work and the exact material or location involved. Our Legal / DMCA page explains what information to include. We can address matters within our service; we cannot remove a video from YouTube or another third-party platform.
- Suggested email subject: Copyright complaint.